Posted by tonyb on July 18, 2002 at 04:35:02:
In Reply to: Re: Insurance Adjuster Standards for Hail Damage posted by Dan Cole on July 17, 2002 at 22:22:55:
Reading the policy does not in any way explain what policyholders are entitled to such as, a basic understanding in terms of fundamental adjusting principles, rights, and rules that govern insurance company behavior. And, how to calculate, prepare and settle their claims. Equal information truly is the benchmark of fairness.
You suggest asking the agent and the company adjuster for help and advice. According to the N.A.I.C. (the organization that makes the rules) the agent represents the company, not the policyholder; and the company adjuster and independent adjuster represent the company, not the policyholder.
Your pet peeve is with those who have a view of their damage that you don't share. Now you have hit on my pet peeve: those who profess to represent both sides in the same transaction at the same time (payer & payee). They may be regular people, but they may as well have been "created in the depths of hell." (read more)
How to know what to expect in case of loss.
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